Edit a booking

These edit/cancel cutoff dates apply to FCL shipments. View the Less than container load (LCL) guide for LCL shipment cutoff dates.

You can change the item details of your inbound order booking up to 10 days after you submit it. 

To edit a WCB Imports inbound order booking, log into Seller Center and navigate to Shipments and click on the International tab to view your submitted inbound order bookings. 

Before transport plan assigned

Before your transport plan is assigned you can edit item details (description, HTS codes, weight), change your return address and edit the involved parties. 

Edit item details 

1. Log in to Seller Center and navigate to WFS then Shipments. 

2. Click on the International tab and select your shipment. 

3. Expand the Book your shipment section. 

4. In the Item and container details section, click the Manage button. 

5. Add, remove and/or edit the item or container details. 

6. Click Save & update. 

Edit involved parties 

The involved parties details should match the shipping documents to avoid delays and clearance issues with customs. 

If you identify any discrepancies with these parties, you can change, add or edit the address for the Shipper, Consignee, Notify party, Importer of Record (IOR), and/or Customs broker. 

To change or edit one or more of your involved parties (e.g. you changed your shipper or broker): 

1. Log in to Seller Center and navigate to WFS then Shipments. 

2. Click on the International tab and select your shipment. 

3. Expand Book your shipment.

4. In the Involved parties section, click the Manage button. 

5. Select the involved party you want to change. 

6. Select a different existing address, edit an existing address or add a new address for the involved party. 

7. Click Select. 

8. When you are finished editing the involved parties click Save & update. 

Edit return address 

The return address must be a valid US address.  

1. Log in to Seller Center and navigate to WFS then Shipments. 

2. Click on the International tab and select your shipment. 

3. Expand the Create receiving labels section. 

4.  Under US address for undeliverable shipments click the Manage address link. 

5. A pop-up will notify you that updating your address will require you to print new receiving labels. Click Continue. 

To enter a new address: 

1. Select Add new address.  

2. Enter the new address details and click Save.  

3. Click Select to set it as the address for the booking. 

To edit an existing address: 

1. Locate the address in the drop-down menu and click the Edit link to the right of the address. 

2. Make your edits and click Save. 

3. Click Select to set it as the address for the booking. 

To choose a different saved address: 

1. Locate the address in the drop-down menu and select it. 

2. Click Select to set it as the address for the booking. 

After transport plan assigned

After your transport plan has been assigned, you can edit the item descriptions, HTS codes and weight. You cannot edit container size, container count or container type. You cannot edit the involved parties or return address (because the shipping box labels have already been printed.) 

Any updates to item and container details must match the shipping documents (Bill of Lading, Shipping Instructions and ISF filing) and the actual items loaded. 

Updates to in-transit (after departure) shipments require a Seller Support case if the details do not match your shipping documents (Bill of Lading, Shipping Instructions and ISF filing.)  

Edit item and container details 

1. Log in to Seller Center and navigate to WFS then Shipments. 

2. Click on the International tab and select your shipment. 

3. Expand the Book your shipment section. 

4. In the Item and container details section, click the Manage button. 

5. Add, remove and/or edit the item or container details. 

Cancel a booking

You can cancel a booking directly in Seller Center if it has been less than 24 hours since you submitted it. To cancel a booking that you submitted more than 24 hours ago you must create a support ticket. 

Repetitive late cancellations may result in unplanned shipment delays. 

Cancel a booking less than 24 hours after submitting 

1. Log into Seller Center and navigate to WFS then Shipments. 

2. Navigate to the International tab, then select the booking ID that you want to cancel.  

3. Click the Cancel shipment link on the top right of the Shipments page. 

4. Confirm you want to cancel by clicking the Cancel Shipment button.  

Cancel a booking more than 24 hours after submitting 

1. Contact the Origin Agent assigned to your booking to request a booking cancelation. Include your Partner ID and the Booking ID(s) that you are trying to cancel. 
2. If you do not know your Origin Agent’s e-mail address, create a support case by selecting the Help button in the Seller Center menu bar to contact Support. Rather than describing your issue, select Issue categories, then select these links: Walmart Cross Border > Walmart Imports. After selecting your specific issue category from the Walmart Imports list, select Get in touch with us. Specify that you want to cancel a booking 24 hours after submission, and request for the Origin Agent’s contact information.